Terms and Conditions of Sale

These Terms and Conditions govern the sale, through the Film Storycraft online store (filmstorycraft.com), of digital editorial content (“ebooks”) in PDF and EPUB format devoted to the craft of cinematic storytelling. No physical goods are sold: each purchase entitles the customer to download the corresponding digital file, for personal use, in the manner described below.

The seller (the “Seller”) with whom the purchase contract is concluded is:

Company name: Relaquantix S.r.l.

VAT number / Tax code: 06106470872

REA (Economic and Administrative Index) no. CT-467450

Registered with the Companies Register of Catania under no. 06106470872

Share capital: €20,000.00, fully paid up

Registered office: Viale della Regione 77, 95062 Motta Sant’Anastasia (CT), Italy

Certified email (PEC): relaquantix@pec.it

Contact email: info@filmstorycraft.com

The ebooks are supplied in PDF and EPUB format, with no DRM and no other technical protection measures. They can be read with any standard PDF or EPUB reader on computers, tablets, e-readers and smartphones. The license allows copying and printing for personal use, but not redistribution to third parties.

A compatible app is required in order to read them; an internet connection and a valid email address are required in order to download them. The indicative size of each file is in the order of megabytes.

Prices are final and include the applicable taxes where those taxes are due and collected by the Seller; in some non-EU countries local taxes not collected by the Seller may apply. Stripe Tax determines the tax component included in the price on the basis of the customer’s country; the Seller accounts for it, where applicable, under the “One Stop Shop” (OSS) scheme.

The prices of bundles and collections are stand-alone prices for the bundle and do not constitute an announcement of a price reduction on the individual titles.

The technical steps for concluding the order are: selecting the product, adding it to the cart, moving to the Stripe checkout with a summary of the order, the opportunity to correct the data entered before payment, payment by means of a button that states the obligation to pay, and final confirmation.

The contract is filed by the Seller, and the order confirmation, with the applicable Terms and Conditions attached, is sent by email. The language of the contract is the language of the website selected at the time of purchase among IT, EN, FR, DE and ES; the corresponding version of the Terms and Conditions is attached to the confirmation.

Payments are handled by the third-party provider Stripe through a hosted payment page (Stripe Checkout). The Seller does not receive, does not see and does not store the customer’s payment card details: they are processed directly by Stripe.

Once payment is confirmed, the purchased files are made available through three channels:

(1) immediate download links on the confirmation page;

(2) a delivery email;

(3) a personal area, accessible with the customer’s own email address through a sign-in link and without a password, from which the files can be downloaded again at any time.

Individual signed links expire for security reasons, but they can be regenerated from the personal area. Access for re-downloading is guaranteed for as long as the service is in operation. Should the service be discontinued, the Seller will give reasonable notice on a durable medium and will allow the files to be downloaded before discontinuation.

For digital content, the consumer benefits from the legal guarantee of conformity provided for by Articles 135-octies et seq. of the Italian Consumer Code (Legislative Decree 206/2005), which implement EU Directive 2019/770 on contracts for the supply of digital content and digital services. Where the content is defective, the consumer is entitled to have conformity restored at no cost or, in the cases provided for by law, to a price reduction or to termination of the contract.

The legal guarantee is separate from, and is not affected by, any discretionary commercial refunds.

If you are a consumer resident in the United Kingdom, nothing in these Terms and Conditions affects your statutory rights in respect of digital content under the Consumer Rights Act 2015.

The Seller supplies free of charge the corrective updates needed to keep the content in conformity. Corrected versions are made available in the personal area and may also be notified by email. Updates do not reduce rights or features.

Any optional editorial improvements are distinct from the necessary corrective updates.

The consumer expressly consents to performance beginning immediately after payment and acknowledges that, once performance has begun, the right of withdrawal is lost (Article 59(1)(o) of the Italian Consumer Code — Legislative Decree 206/2005 — which implements Article 16(m) of Directive 2011/83/EU on consumer rights).

Consent is collected before performance begins by means of a dedicated checkbox, which is not pre-ticked and is separate from acceptance of these Terms and Conditions. The confirmation email, sent on a durable medium, restates the consent and the acknowledgment and attaches the applicable Terms and Conditions, pursuant to Article 51(7) of the Italian Consumer Code. The remedies provided by law in the event of failure to supply or of lack of conformity remain unaffected; for details, see the “Refunds and Withdrawal” page of this website.

The content is educational and editorial in purpose and does not constitute professional advice. The Seller does not guarantee uninterrupted availability of the website or of individual links in the event of circumstances beyond its reasonable control. Except where otherwise provided by mandatory rules of law, the Seller’s liability for breach of contract is limited to the price paid for the product concerned.

Expressly excluded from that limit are the legal guarantee of conformity, the consumer’s mandatory remedies, and cases of willful misconduct or gross negligence. Foreseeable loss or damage resulting from a breach by the Seller also remains unaffected: loss or damage is foreseeable where it is an obvious consequence of the breach or where it was contemplated by the parties at the time the contract was concluded.

The limitation never applies to liability for death or personal injury caused by the Seller’s negligence, nor to any other case in which the law does not allow liability to be limited or excluded.

These Terms and Conditions are governed by Italian law. The choice of Italian law does not deprive the consumer of the protection afforded by the mandatory rules of the country of his or her habitual residence, where those rules apply under the relevant conflict-of-law provisions. For disputes in which the customer qualifies as a consumer, the courts of the consumer’s place of residence or domicile remain competent; in all other cases the Court of Catania has exclusive jurisdiction.

For any question about an order or about these Terms and Conditions: info@filmstorycraft.com. For formal communications by certified email: relaquantix@pec.it.

Telephone: +39 333 923 6481